Tata Motors unveils a state-of-the-art facility covering an expansive 1 lakh square feet, fully equipped with digital technology and stocked with spare parts for their entire commercial vehicle lineup.
This groundbreaking addition is poised to revolutionize Tata Motors’ operations, promising swift turnaround times and seamless access to spare parts at their authorized service stations across the North East.
Boasting world-class infrastructure and rigorous safety protocols, this facility marks a significant leap forward in customer service, offering streamlined warehouse processes powered by digital innovation.
Tata Motors has forged a strategic partnership with Delhivery, India’s leading integrated logistics provider, to harness cutting-edge warehousing and transportation solutions.
Featuring advanced storage systems including gravity spiral and vertical reciprocating conveyors, the facility is tailored to meet diverse needs. A dedicated area for handling medium and heavy vehicle body parts ensures efficient operations.
Vikram Agarwal, a senior official at Tata Motors, expressed enthusiasm about the inauguration of the new warehouse in Guwahati, highlighting its customer-centric approach and commitment to enhancing the vehicle ownership experience through easy access to spare parts.
Agarwal underscored the significance of the new warehouse in optimizing inventory management at Tata Authorized Service Stations in the region, signaling improved service quality and enhanced vehicle uptime.